1. Information We Collect

We may collect various categories of information, including:

1.1 Personal Information

Information you voluntarily provide:

• Full Name
• Email Address
• Phone Number
• Billing Address
• Shipping Address
• Date of Birth (where applicable)
• Account login credentials
• Order details
• Customer support communications

2. How We Use Your Information

2.1 Order Processing

• Process purchases
• Confirm orders
• Deliver products
• Provide invoices

2.2 Customer Support

• Respond to enquiries
• Resolve issues
• Process returns and exchanges

3. Cookies Policy

Our website may use cookies and similar technologies.

Cookies help us:

• Remember preferences
• Maintain login sessions
• Analyse traffic
• Improve performance
• Personalize content

4. Sharing Your Information

We do not sell customer information.

We may share information with:

• Payment processors
• Shipping partners
• Email service providers
• Hosting providers
• Analytics providers

5. Data Retention

We retain personal information only as long as necessary:

• To fulfil orders
• Meet legal obligations
• Resolve disputes
• Maintain records

6. Data Security

We use appropriate technical and organizational measures to protect personal information.

• SSL encryption
• Secure servers
• Restricted data access
• Security monitoring systems

While we aim to protect your information, no internet transmission is entirely secure.

7. Your Rights

• Access your personal information
• Correct inaccurate information
• Request deletion
• Restrict processing
• Withdraw consent
• Request a copy of your data

Requests may be submitted through our contact information.